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Interpreter Services

Services for the Hearing Impaird
Portuguese
Spanish
 

Welcome
Cape Cod Healthcare is committed to clearly and thoroughly communicating with all patients and their families about the care we provide. Cape Cod Healthcare welcomes our limited English proficiency and deaf and hard of hearing patients and has special services to help you access our health care services.

You have the right to a medical interpreter at no cost.

To help ensure a smooth hospital stay, please let your doctor know in advance about your language. If you need an interpreter while in the hospital, please contact your nurse and doctor and ask them to page or call for an interpreter.

Requesting an Interpreter:

Cape Cod Healthcare staff as well asPatients and family members, call us at:

  • Cape Cod Hospital: 508-862-5519/5524
  • Falmouth Hospital: 508-457-3849

We can help with the following:

  • Request a Medical Interpreter
  • Make, confirm or cancel an appointment
  • Find information regarding a family member admitted to Cape Cod Hospital or Falmouth Hospital
  • Talk to your provider

The Interpreter Services Department working hours are:

  • Cape Cod Hospital: Sunday – Saturday 7am 11pm
  • Falmouth Hospital: Monday – Friday 8am to 4pm

Resources and Services for deaf and hard of hearing patients:
We will request an interpreter through the Massachusetts Commission for the Deaf and Hard of Hearing upon your arrival to the hospital. Staff can call the Interpreter’s office for assistance at: Cape Cod Hospital: 508-862-5519/5524
Falmouth Hospital: 508-457-3849

We also have a video unit available that can provide ASL interpreting through video. There are TTY pay phones at the entrances of both hospitals. You can ask your nurse for a TTY phone if you are admitted.
Our goal is to make sure we care for you.

Need to Find a Physician?
To find a new doctor click on Find a Physician or call 1-877-227-3263. If you need help calling, contact the Interpreter Services Department at:
Cape Cod Hospital: 508-862-5519/5524 or Falmouth Hospital: 508-457-3849

Directions:
For directions click Cape Cod Hospital  or Falmouth Hospital  

Parking:
We have parking available to patients and visitors at both hospitals. Cape Cod Hospital offers Valet parking, simply drive to the main entrance of the hospital and they will park the car for you and give you a ticket.

Cape Cod Hospital Shuttle:
CCH offer a free bus service to and from the main campus and the various locations in the area.

Our goal is to make sure we take care of you!!

 
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